Important Message Regarding COVID-19
To our valued customers,
On behalf of everyone at Western & Southern Financial Group, and all our member companies, our hearts go out to all those impacted by COVID-19. There is nothing more important to us than the health and well-being of our customers, associates and communities.
In this climate, we want to take a moment to communicate our commitment to you. First, we have strong and well-tested business continuity plans in place to serve our customers, protect our associates, and sustain the excellent service you have come to expect. Second, we understand that “business as usual” is not an option right now. Rest assured that our representatives are available and ready to help you remotely. Third, take comfort in knowing that our life insurance and annuity products stand upon foundations of contractual guarantees – promises that are of greatest importance in moments of highest anxiety.
Western & Southern Financial Group, among the strongest life insurance groups in the world, is built for times like this. Our financial strength and stability enable our member companies – including Western & Southern Life, Columbus Life, Lafayette Life, Gerber Life, Integrity Life and National Integrity Life – to fulfill our commitments to our clients, most critically during bouts of economic uncertainty. With a capital-to-asset ratio of 18.6% – more than double that of the 15 largest publicly traded life insurers – we are exceptionally well positioned to handle this challenge.
This is a difficult time for all of us. Please know that we are closely monitoring the evolving situation and may make adjustments along the way. But through it all, we will remain what we have been for more than 130 years, a human institution serving human needs, committed to helping you live the life you want to live.
With gratitude for your trust in us,
John F. Barrett
President, Chairman and CEO
Western & Southern Financial Group