Important Notice for Policyholders Affected by Natural Disaster
If you have been affected by the natural disaster, we recognize that you may experience delays, disruption of mail delivery or displacement from your residence.
If you live in Bay, Calhoun, Franklin, Gadsden, Gulf, Hamilton, Holmes, Jackson, Jefferson, Leon, Liberty, Madison, Suwannee, Taylor, Wakulla, or Washington counties, we have implemented procedures to help you to keep your policy. These procedures will remain in effect from October 7, 2018 – January 7, 2019.
North Carolina Residents
If you live in Anson, Beaufort, Bladen, Brunswick, Carteret, Chatham, Columbus, Craven, Cumberland, Duplin, Durham, Greene, Guildford, Harnett, Hoke, Hyde, Johnston, Jones, Lee, Lenoir, Moore, New Hanover, Onslow, Orange, Pamlico, Pender, Pitt, Richmond, Robeson, Sampson, Scotland, Union, Wayne, and Wilson County in North Carolina, we want to help you keep your life insurance policy.
We have made provisions for you to keep your policy, which will remain in effect retroactively from September 14 – December 16, 2018.
If you need assistance with your policy, please contact your financial representative or the Client Relationship Center at 866-975-4331.
If you live in Christian County, we have implemented procedures to help you retain your life policy.
We have made provisions for you to keep your policy, which will remain in effect retroactively from November 23, 2018 - January 23, 2019.
Complaints regarding any disaster-related dispute or issue may be filed with the Illinois Department of Insurance by calling its toll-free number at 866-445-5364. You may also file a complaint online at https://mc.insurance.illinois.gov/messagecenter.nsf.