File a Columbus Life Claim

Losing a loved one is difficult, which is why we provide supportive and timely service when the time comes to file a claim. We're here to help you every step of the way.

Give Us a Call Today 800-677-9595

Information To Have Available

Insured's full name, date of birth, and date of death

Life insurance policy number (if known)

Beneficiary contact information (i.e., email, address, and phone number)

Step 1: Start Your Claim

Our team is dedicated to the accurate and timely payment of your claims. First, let us know about your life insurance or annuity claim. Your claim information can be submitted online right away. If you call to report the claim, all necessary claim forms will be mailed to you within seven business days.

Start Your Claim Online

Before you get started, plan for about 10 to 15 minutes to complete this form.

Start Claim

Give Us a Call

Call 800-677-9595 Monday through Friday 8:00 a.m. to 4:45 p.m EST.

Contact Your Financial Representative

Contact your Columbus Life financial representative, who can then contact us on your behalf.

Step 2: Claim Review

Once all documentation is received, we will review your claim. In the event that we need more information, we will contact you.

Step 3: Evaluate Your Claim & Receive Your Funds

We analyze each claim individually with regard given to the facts submitted, the specific policy provisions and any applicable state and federal laws. Once benefits are approved, we will contact the beneficiary of the policy and mail the benefit payment within seven business days.