Insured person's full name, date of birth & state of residence
Life insurance policy number (if known)
Name of person reporting the claim & relationship to the insured
Step 1: Contact Columbus Life
First, let us know about your disability, life insurance or annuity claim. If you call our service center to report the claim, we will begin the process immediately. If you submit the request through our website, a service representative will be in contact with you soon to obtain the information needed to initiate the claim. All necessary claim forms will be mailed to you within seven business days.
Give Us a Call
We realize this is a difficult time, which is why our team is dedicated to the accurate and timely payment of your claims. Call us Monday through Friday 8:00 a.m. to 4:45 p.m EST.
Once you receive the claim forms by mail, complete and submit them to Columbus Life. In the event that we need more information, we will contact you.
Step 3: Evaluate Your Claim & Receive Your Funds
When we receive your forms, the review process will begin. We analyze each claim individually with regard given to the facts submitted, the specific policy provisions and any applicable state and federal laws. Once your benefits are approved, we will contact the beneficiary of the policy and mail your benefit payment within seven business days.
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