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Quick Guide for Contact Information

Touchstone is a DISTINCTIVELY ACTIVE® mutual fund company committed to providing investors with access to institutional asset managers who act in a sub-advisory capacity. Call us to answer your questions.

Mutual Funds Shareholder Services

Access account balances, daily prices and transaction activity. Obtain performance information, tax forms and prospectuses. Perform account management activities.

Representatives are available.

8:30 AM to 7:00 PM ET
Automated 24-hour service


ETF Investor Services

Request general information and order literature.

Representatives are available.

9:00 AM to 7:00 PM ET


Financial Professionals

Count on our team of specialists for strategies and support that meet your business needs.

RIAs, Consultants & Institutional Investors

Partner with our team of specialists for strategies and support that meet your business needs.

General Correspondence & Overnight Delivery

Regular Mail
Touchstone Investments
c/o BNY Mellon
P.O. Box 534467
Pittsburgh, PA 15253-4467

Express Mail
Touchstone Investments
Attention: 534467
500 Ross Street, 154-0520
Pittsburgh, PA 15262

Legal Inquiries & Whistleblower Disclosures

Timothy S. Stearns, Vice President and Chief Compliance Officer

For mail correspondence:
Touchstone Advisors, Inc.
303 Broadway, Suite 1100
Cincinnati, OH 45202

Media Inquiries

Julie Morse | SVP, Head of Marketing