western southern life associates discussing business opportunites
We'll Help Make It Simple. That's Our Promise to You. 

Whatever your insurance and retirement planning needs, Western & Southern Life has the skills and experience to deliver practical solutions wherever life's path leads you. 

Who We Are: Providing You With Superior Customer Experience

At Western & Southern Life, we adhere to a basic principle: exceptional service to our policyholders. High-quality, personalized service has always been, and continues to be, our company's primary objective. Through our affiliate companies and a growing staff of financial representatives, we can help you with life insurance, retirement solutions and evaluation of your financial needs and goals.

With 132 offices operating in 23 states and Washington D.C., as well as a Cincinnati-based contact center, you have access to financial representatives who will review your needs and work with you to find financial solutions that fit your budget. This personal touch has made us what we are today — a financial institution recognized throughout the industry for its outstanding strength and stability.

Western & Southern Life is a member of Western & Southern Financial Group — a Fortune 500 company headquartered in Cincinnati, Ohio — along with our strategic partners, Western-Southern Life Assurance Company and W&S Brokerage Services, Inc.

father planning financial future for daughter

Financial Ratings

Ratings agencies consistently recognize us for our financial stability and operating performance.

The Western and Southern Life Insurance Company and its subsidiary, Western-Southern Life Assurance Company, hold the following outstanding ratings:

western southern life ratings

Our Leadership Team

At Western & Southern Life, our leadership team is focused on delivering you practical financial solutions with distinguished customer service. As Senior Vice President of Western & Southern Life and President of W&S Agency Group (which includes our field sales force), Troy D. Brodie and his team are committed to developing talented associates, implementing the latest technologies, building quality product solutions and providing you with easy access to our products and services — whether you choose to do business with us in person, by phone or online.

Inside Western & Southern Life we cultivate an attractive business culture that rewards, develops and retains the best associates at every level. We also leverage technology, such as our needs-analysis software, to help our financial representatives explain complex financial solutions in simple, easy-to-understand terms. Our product solutions offer you various options to help achieve your financial goals while staying within your budget. Plus, we are working continuously to enhance our website and social media channels. These digital improvements — together with our outstanding financial representatives in the field and our Client Relationship Center — are all here to provide you with fast, easy and convenient ways to get the assistance and guidance you need, whenever you need it.

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Strength & Stability Since 1888

When it comes to financial services, you want a strong company you can count on in the long run. Since our founding in 1888 as The Western and Southern Life Insurance Company (Western & Southern Life), we have shown resolve and resiliency throughout challenging economic cycles. Our mutual holding company structure allows us to invest for the long-term without short-term market pressure that often compels higher risks. We maintain a rigorous assets-to-liabilities management process to continuously monitor and adjust portfolios to support the best long-term interests of our policyholders.

Western & Southern Life's financial strength and stability are well-known and are the cornerstone of our success. We remain deeply committed to protecting our financial stability on behalf of our customers.

Awards & Recognition

military friendly award western southern life

Military Friendly® & Spouse Employer

Committed to supporting our military community, Western & Southern Life has been designated as a 2018 Top 100 Military Friendly® Employer and has earned the 2018 Military Friendly® Spouse Employer designation by Victory Media, publisher of G.I. Jobs®.

stevie gold customer service winner 2018

Gold Stevie® Award Sales Meeting of the Year

Western & Southern Life’s 2017 Leaders Sales Meeting was recognized for overall excellence in content creation, delivery and execution. The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals.
loyalty360 western southern life award

Loyalty360 Recognizes Customer First Program 

Empowering our associates to improve your customer experience, Western & Southern Life won the platinum award for employee engagement presented at the 2016 Loyalty360 CX Awards.

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Keep up to date on the latest happenings inside our company. For news and recent press coverage, visit our newsroom.


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