Our Family of Companies
western & southern financial group logo
western & southern life logo
columbus life logo
eagle realty group logo
fort washington logo
gerber life logo
integrity life logo
lafayette life logo
national integrity life logo
touchstone investments logo
w&s financial group distributors logo
group of associates discussing operations

Join Our Insurance Operations Team & Experience the Real Difference You Can Make

Unlock Your Potential With a Career in Insurance Operations

As a member of our Insurance Operations team, you will support policy and contract administration for Western & Southern’s six life insurance and annuity companies. From an Insurance Operations dedicated Training Team in Business Quality Assurance to top-tier training on the job to classroom training for specific industry exams, we offer you challenging opportunities to grow and achieve personal success across a variety of Insurance Operations jobs.

Search Insurance Operations Jobs

A Variety of Departments Offer You Many Interesting Career Paths

Insurance Operations encompasses a number of departments. As an Insurance Operations associate, you will provide our customers and producers with essential services needed to support policy and contract administration through every step of the process, from issue to death claim.

 Corporate Records

Maintains policy records for the various subsidiaries by scanning and indexing policy records and other documentation

Underwriting & New Business

Provides service to agents and clients in the completion and underwriting of new business, promotes the placement of business and deliver payment of commissions

Claims Administration

Provides our customers with the highest quality of service and support possible for life, health and annuity claims

Annuity Operations

Serves clients, career agents, independent agents and broker/dealers for fixed, variable and indexed annuities

Policy Services

Administers policy financial transactions and contract updates for all life and health policies

Business Quality Assurance

Provides high quality, skilled testing services for key enterprise systems and offers timely and professional support to business operations' teams

Benefits of Working in Insurance Operations

Join our collaborative team of nearly 350 professionals who support our six life insurance and annuity companies.

Professional Development

We will support you pursuing Professional Designation Programs through the Life Office Management Association (LOMA) as well as other course offerings through our onsite institute. 

Dynamic Growth Opportunities

You will have the opportunity to excel across various departments within Insurance Operations or across the company.

Meaningful Career

The contributions of our associates in our organization positively impact our customers, producers and our company every day.

Have a Question for Us?

If you need assistance or have questions about your application, please reach out to us.

Contact Talent Acquisition

Meet Our Senior Vice President

“While we continuously evaluate opportunities to improve our processes and technology, we fully recognize that our most valued assets are our associates. We take great pride in the talent that exists in our organization and are proud to offer you opportunities to grow your professional career within the company.”

- Lisa Fangman - Senior Vice President
lisa fangman insurance operations

What Our Insurance Operations Associates Value Most in Their Jobs

Ready to Apply?

Browse a variety of engaging insurance operations opportunities available.
1 Contributor is an employee of Western & Southern Financial Group. Personal views and opinions expressed are those of the contributor and do not necessarily reflect the views of Western & Southern Financial Group.