Paul B. Moore
Senior Vice President & Chief Customer Officer
Paul B. Moore serves as senior vice president and chief customer officer for Western & Southern Financial Group. He oversees the Enterprise Engagement Center and is responsible for enterprise strategic initiatives that grow and deepen customer and advisor relationships.
Prior to joining the company in 2021, he was with Fifth Third Bank, most recently as senior vice president and director of operations leading nearly 4,000 associates globally who handled Fifth Third’s back-office functions and call centers across each of its lines of business.
- Moore holds a bachelor’s degree in business administration from the University of Cincinnati.
- He holds Securities Industry Essentials (SIE) and FINRA Series 6 certifications
- He is a Certified Six Sigma Green Belt.