Fort Washington Named Best Place to Work in Money Management
Fort Washington Investment Advisors, Inc. made its seventh appearance on the annual Best Places to Work in Money Management by Pensions & Investments following appearances in 2013, 2014, 2016, 2017, 2018 and 2019. We were named to the 2020 list for our efforts to create a winning culture that supports employees and fosters their best work.
Henley Forum Award
Western & Southern was presented with the overall award in the category of “advancing knowledge and organizational learning” for our Knowledge Services program at England’s prestigious Henley Forum Awards in 2020. This recognition reflects the importance our company places on the growth and development of our associates and the investment it continues to make in talent-related services and offerings.
Stevie® Awards for Sales & Customer Service
Committed to putting our customers first, Western & Southern Life was awarded the 2019 Silver Stevie Award for Front-line Customer Service Team of the Year. In 2020, our team won the Silver Stevie Award in Recapturing Service for the financial services industry and in 2021, the Gold Stevie Young Customer Service Professional of the Year and the Bronze Stevie Sales Growth Achievement of the Year for the Sales Team.
NAIOP Deal Maker Award
Western & Southern’s lease of seven floors at Columbia Plaza was recognized by the Cincinnati/Northern Kentucky chapter of NAIOP as Office Deal of the Year for 2019. NAIOP is the leading organization for developers, owners, investors, and related professionals in commercial real estate.
Talent Development Team Named One of the Top Learning & Development Programs
At Western & Southern, we are dedicated to the professional development of our associates. Training magazine’s top award winners are the organizations with the most successful learning and development programs in the world. We ranked 97 in 2020 and 67 in 2021.
DALBAR Top Call Centers
DALBAR, a leading financial services market research firm, has ranked Western & Southern Life fifth among top call centers, recognizing the customer-focused service of our Client Relationship Center (CRC) Service and Agency Operations Support (AOS) teams. This marks the fifth consecutive year that the call center has ranked in the top five.
Confirmit ACE Award
Western & Southern won the 2021 Confirmit Achievement in Customer Excellence (ACE) award for our Heart of the Customer program for the third year in a row. This achievement recognizes Western & Southern for our customer experience strategy that focuses on listening to customers and using those insights to continuously enhance experiences.