Awards & Recognition

Our family of companies has received awards and recognitions for being a top workplace and creating a winning culture that engages our associates to achieve their best, supporting the military community, making the office deal of the year in commercial real estate and developing a top call center to deliver world-class customer service. Discover what differentiates Western & Southern in the business of financial services. We celebrate these recognitions and accomplishments along with you — our policyholders, customers, clients and associates — because you are the foundation of our success.
Fortune 500 2023

Ranked Number 314 on Fortune 500® List

In 2023, Western & Southern ranked 314 on the Fortune1 500® list. This ranking is based on revenue alone, but it is a ratification of our efforts to grow our business. More important to the long-term stability of our business is our financial strength, which continues to be outstanding. We remain one of the strongest life insurance groups in the world. 
bbb accredited business logo 2020

A+ Rating From Better Business Bureau

Western & Southern has an A+ rating from the Better Business Bureau (BBB). The rating demonstrates how we are likely to interact with our customers. We earn your trust by operating with integrity, making sensible decisions, and faithfully honoring our promises today, tomorrow and always. 
atd best logo 2020

Talent Development Team Received ATD BEST Award 

Western & Southern and its Talent Development team were among only 66 organizations in the world to win the 2020 ATD BEST Award. The team ranked No. 12, moving up 41 spots from 2019. The award recognizes organizations that demonstrate enterprisewide success as a result of associate talent development.
2023 Military Friendly Top 10 Employer and Spouse Employer designations

Western & Southern Life Named Military Friendly® Employer

Committed to supporting our military community, Western & Southern Life has been designated a 2023 Top 10 Military Friendly® Employer and 2023 Top 10 Military Friendly® Spouse Employer by VIQTORY Media, publisher of G.I. Jobs® and Military Spouse Magazine.

Fort Washington Named Best Place to Work in Money Management

Fort Washington Investment Advisors, Inc. made its seventh appearance on the annual Best Places to Work in Money Management by Pensions & Investments following appearances in 2013, 2014, 2016, 2017, 2018 and 2019. We were named to the 2020 list for our efforts to create a winning culture that supports employees and fosters their best work.

Henley Forum Award

Western & Southern was presented with the overall award in the category of “advancing knowledge and organizational learning” for our Knowledge Services program at England’s prestigious Henley Forum Awards in 2020. This recognition reflects the importance our company places on the growth and development of our associates and the investment it continues to make in talent-related services and offerings.

Stevie® Awards for Sales & Customer Service

Committed to putting our customers first, Western & Southern Life was awarded the 2019 Silver Stevie Award for Front-line Customer Service Team of the Year. In 2020, our team won the Silver Stevie Award in Recapturing Service for the financial services industry and in 2021, the Gold Stevie Young Customer Service Professional of the Year and the Bronze Stevie Sales Growth Achievement of the Year for the Sales Team.

NAIOP Deal Maker Award

Western & Southern’s lease of seven floors at Columbia Plaza was recognized by the Cincinnati/Northern Kentucky chapter of NAIOP as Office Deal of the Year for 2019. NAIOP is the leading organization for developers, owners, investors, and related professionals in commercial real estate.

Talent Development Team Named One of the Top Learning & Development Programs

At Western & Southern, we are dedicated to the professional development of our associates. Training magazine’s top award winners are the organizations with the most successful learning and development programs in the world. We ranked 97 in 2020 and 67 in 2021.

DALBAR Top Call Centers

DALBAR, a leading financial services market research firm, has ranked Western & Southern Life fifth among top call centers, recognizing the customer-focused service of our Client Relationship Center (CRC) Service and Agency Operations Support (AOS) teams. This marks the fifth consecutive year that the call center has ranked in the top five.

Confirmit ACE Award

Western & Southern won the 2021 Confirmit Achievement in Customer Excellence (ACE) award for our Heart of the Customer program for the third year in a row. This achievement recognizes Western & Southern for our customer experience strategy that focuses on listening to customers and using those insights to continuously enhance experiences.

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