Human Services

A compassionate community knows how to take care of each other, ensuring that every individual, regardless of their circumstances, experiences a sense of belonging and support.

#5 Top 25 United Way 2024 Workplaces That Care

Building a Strong Community

Our partnership with the United Way of Greater Cincinnati spans several decades, and since 2020 we have raised more than $6.4 million. Our longstanding commitment has helped make a positive change in our communities and provide resources to those struggling to make ends meet.

 $1.2 million raised for United Way in 2024

Gifts in 2024 being loaded into the truck for Salvation Army.

Embracing the Spirit of Giving

Each December, Western & Southern associates participate in The Salvation Army’s Adopt-A-Family and Adopt-A-Senior programs.

In 2024, associates adopted 53 families and 55 seniors – an all-time high.

We also collect gently used mobile devices for Cell Phones for Soldiers, an organization providing troops and veterans with free communication and emergency services. In 2024, we helped supply troops and veterans with calling cards worth approximately 42,200 minutes.

Park Apartments building

Making Housing Affordable

Building a strong community where all people can thrive is a collective effort. In 2023, we teamed up with Urban Sites on a $6.7 million rehabilitation project in Cincinnati’s Walnut Hills neighborhood. The 35-unit property, known as The Park Apartments, was built in 1904 by Charles Mayer and is on the National Register of Historic Places.

Our Support Focus Areas

Cover page of 2024 Corporate Responsibility Report PDF

Want the Full Report?

Our Corporate Responsibility Report highlights our efforts to create value for you and the communities we serve. Accomplishing our mission relies on key practices and policies designed to leave a positive impact on you, our communities and the world.